With UptimeCARE, Ehrler & Beck takes service to a new level: genuine security through a reliable contract structure. Where reactive measures end, UptimeCARE begins – with the clear aim of securing system availability, minimising risks and taking the load off the operator in the long term.
UptimeCARE is the entry into the full-service world of Ehrler & Beck and Eugen Theis Vakuum. Instead of isolated service calls, customers receive professionally planned, continuously supported service for their vacuum pumps and vacuum systems – manufacturer-independent, structured and economically calculable. Costs are transparent and predictable over the entire term; unpleasant surprises are a thing of the past.
Taking over responsibility
The greatest added value of UptimeCARE lies in taking over responsibility. Maintenance intervals, service calls and technical measures are no longer organised on the side, but planned, coordinated and monitored centrally. Based on manufacturer recommendations, real operating conditions and many years of experience, we create an individual service plan that fits the respective system exactly. Our customers no longer have to worry about when what needs to be done – they know it will be done reliably.
Personal support and regional proximity
Another decisive factor is personal support and regional proximity. Short distances, fast response times and fixed contacts build trust and ensure that no time is lost in an emergency. The service teams of Ehrler & Beck and Eugen Theis Vakuum know the systems, the operating environment and the operational requirements – and act accordingly, with foresight and a focus on solutions.
Technically, economically and emotionally secured
Technically, UptimeCARE means: regularly maintained vacuum pumps, wear detected early and a significantly longer service life for the entire system. Economically, it means: fewer unplanned downtimes, more stable processes and clearly calculable operating costs. Emotionally, it means one thing above all: peace of mind for the operator. The certainty that a critical part of production is professionally secured.
For operators who want to plan instead of react
UptimeCARE is aimed at companies for which availability is not a wish but a prerequisite. At operators who do not want to keep reacting, but want to control and plan. It is the starting point of a long-term service partnership – and a clear commitment to security, quality and reliability in day-to-day operation.
UptimeCare
Original parts and high-quality alternatives – quickly available
and perfectly matched to your vacuum technology.
✓ Spare parts & consumables
✓ Fast availability, simple ordering
Structured repair models for different requirements –
from quick overhaul to fixed-price repair
✓ Structured repair models
✓ Clearly calculable (SMART | STD | FIX)
Scheduled on-site service to manufacturer specifications –
available individually or as part of a service contract.
✓ On-site service as required
✓ Standardised service assignments with clear processes
Planned, contractually agreed service with fixed prices and
clearly defined scope.
✓ Planned service contracts with fixed prices
✓ Structured maintenance & secured spare parts
✓ High system availability with minimum effort
A comprehensive full-service model at a fixed price:
service, repairs and maintenance from a single source.
✓ Full-service model at a fixed price
✓ Service, repairs and maintenance included
✓ Maximum system availability
✓ Absolute cost and planning certainty
Ready for more operational reliability?
Talk to us about UptimeCARE and the right service plan for your system.
