WHAT IS ServicePLUS?
Service as a clearly defined product
Instead of reacting to individual repairs or spontaneous spare parts requests, ServicePLUS treats service as a clearly defined product: transparent, reliable and scalable to your needs at any time.
At its heart is a modular approach that covers every stage of a system’s life cycle. From high-quality spare parts and consumables to repairs with clearly calculated models and planned maintenance and service calls – everything structured and from a single source.
The result: a service concept that adapts to your requirements instead of the other way round. ServicePLUS makes the operation of vacuum pumps and vacuum systems calculable,
efficient and sustainable.
WHO IS ServicePLUS FOR?
ServicePLUS is aimed at companies that want to increase system availability, avoid downtime and control service costs transparently.
The basic service products cover individual requirements, such as the fast supply of spare parts, flexible repairs or maintenance services as needed. For customers who want maximum security, the path leads on to the Service Care Plans.
With or without structured service
| With ServicePLUS | Without structured service |
|---|---|
| Predictable service costs, no surprises | Unplanned repair costs, hard to calculate |
| Maximum system availability | Unplanned downtime & production losses |
| Longer service life through preventive maintenance | Increased wear through reactive operation |
| Everything from a single source, one contact | Coordination effort with several suppliers |
Central vacuum expertise
Together with Eugen Theis Vakuum
Together with the experts at Eugen Theis Vakuum in particular, almost all common systems can be maintained, kept in good repair and given a longer service life. Conventional central vacuum systems based on rotary vane and Roots pumps are comprehensively checked. Intelligent, energy-efficient systems with Atlas Copco screw pumps are also part of the service portfolio – from the spare part to the Full Scope Care Plan.
UptimeCare
Original parts and high-quality alternatives – quickly available
and perfectly matched to your vacuum technology.
✓ Spare parts & consumables
✓ Fast availability, simple ordering
Structured repair models for different requirements –
from quick overhaul to fixed-price repair
✓ Structured repair models
✓ Clearly calculable (SMART | STD | FIX)
Scheduled on-site service to manufacturer specifications –
available individually or as part of a service contract.
✓ On-site service as required
✓ Standardised service assignments with clear processes
Planned, contractually agreed service with fixed prices and
clearly defined scope.
✓ Planned service contracts with fixed prices
✓ Structured maintenance & secured spare parts
✓ High system availability with minimum effort
A comprehensive full-service model at a fixed price:
service, repairs and maintenance from a single source.
✓ Full-service model at a fixed price
✓ Service, repairs and maintenance included
✓ Maximum system availability
✓ Absolute cost and planning certainty
Ready for predictable service processes?
Talk to us about the right ServicePLUS package for your system.
